​Exclusive services Multibags collects, stores and delivers your luggage in the city of Lisbon at any agreed point, such as Lisbon Airport, train or bus stations, cruise terminals and even at the hotel where you are staying. Serviço Fast Recolha, armazenamento e entrega de 1 ou 2 bagagens no local acordado (dentro da cidade de Lisboa). 22€ Reservar Dias Extra Poderá armazenar as suas bagagens pelos dias que desejar, esse serviço tem o custo de 5€ por cada bagagem e por dia. 5€ por peça e dia Reservar Fora de Formato Para bagagens fora de formato, como pranchas de surf, carrinhos de bebé, bicicletes, etc ​ 7,50€/dia Reservar Serviços fora da Cidade Os nossos serviços destinam-se à cidade de Lisboa. Para serviços fora da cidade por favor contacte-nos para obter um orçamento. Preço sob consulta Reservar

Common questions On this page you can find a set of questions and answers so that you can clarify all your doubts about our service. Reserve 1. Com quanta antecedência devo reservar o serviço? ​ Os nossos serviços devem ser reservados online ou por telefone com 24h de antecedência. Em alguns locais, como o terminal de cruzeiros e o aeroporto (sempre que tenhamos funcionários disponíveis) será possível realizar serviços de última hora. 2. Tenho de pagar quando realizar a reserva? ​ Não, o pagamento é realizado na entrega das suas bagagens. 3. Qual o preço do serviço? ​ O preço do serviço são 10€ por mala (serviço mínimo são 2 malas), para dias adicionais são 5€ por dia e por mala. 4. O preço é por dia ou por hora? ​ O preço é calculado por dia, sem fracionamentos. 5. Até que horas possa entregar ou recolher a minha bagagem? ​ Os nossos serviços de recolha e entrega de bagagem estão disponíveis 365 dias por ano das 06h00 às 24h00. Importante: Na sua reserva deverá indicar a hora que pretende entregar/recolher a sua bagagem. 6. Tenho 2 malas grandes e uma pequena. Qual o valor que tenho de pagar neste caso? ​ O valor é o mesmo independentemente do tamanho ou peso da mala, à exceção de bagagem fora de formato (como carrinhos, pranchas de surf, etc). Nesses casos, pedir orçamento para o email info@multibags.pt 7. Posso levar qualquer coisa dentro da mala? ​ Toda a bagagem entregue à multibags segue um protocolo rígido de controlo. Todas as malas são passadas num raio x, com fim de evitar o transporte de artigos ilegais. 8. Serviço de Hotéis e Apartamentos em Lisboa. ​ A multibags oferece os seus serviços de entrega e recolha de bagagens em todos os hotéis e apartamentos da cidade de Lisboa (para locais fora da cidade, por favor solicitar um orçamento para info@multibags.pt ). 9. Praticam preços especiais para grupos? ​ Sim, poderemos fazer preços especiais para grupos ou para um número elevado de malas, bem como para serviços diferenciados. Para estes casos, enviar um email para info@multibags.pt com todos os destalhes da viagem. 10. Apareceu-me um imprevisto e já não vou necessitar do serviço. ​ Avise-nos sempre do cancelamento no mínimo com 24 horas de antecedência e não será cobrada a reserva.

Hello Booking Multibags appears in 2023 to answer the question "where will I leave my luggage?" ​ We've all suffered from this dilemma, we want to make the most of our trips, but the last day is always hell due to the amount of luggage we have to take with us after checking out of the hotel/local accommodation. ​ Multibags solves this problem, just make a reservation and one of our employees will be at the door of your hotel at the scheduled time or at one of the collection points (Rossio, St Apolónia Station, Oriente Station, Sete Rios Station, Lisbon Airport Lisbon, Saldanha, Cruise Terminal, among others) to collect your luggage. ​ We transport your bags to our central office in Camarate (next to Lisbon Airport) and deliver them at the scheduled time for departures from the airport. For you, it remains to discover all that Lisbon has to offer, such as Rossio square, the village of Sintra, the village of Cascais, the upper quarter or the castle of São Jorge. ​ After a day or several well spent without bags, when you want to return home your bags will be waiting for you at Lisbon Airport, Cruise Terminal or station. Who we are Multibags is a registered trademark of Multipark SA founded in 2016 with 8 parks around Lisbon Airport and Faro Airport, we have all the experience and logistical capacity to serve you better. ​ Being already well used to flight schedules, as well as the planning of deliveries and collections, we can give you complete security that you will not miss your flight or have to leave your luggage here. ​ With a young, dynamic and well-trained team, we guarantee that you will only have to worry about the places you want to visit and make the most of your time in Lisbon. ​ We create all the conditions to make your trip as comfortable as possible. With Multibags, enjoy the city without the weight of luggage! Contact Do not hesitate to contact us! Reserve now! Email info@multibags.pt Telephone +351 962 405 947

Obrigado por reservar com a Multibags! Assim que a sua reserva for processada receberá um email com o valor total e todas as informações necessárias dos procedimentos de entrega e recolha da bagagem. ​ Once your reservation has been processed, you will receive an email with the total amount and all the necessary information on the procedures for delivering and collecting your luggage.

General Terms and Conditions Multibags 1. DEFINITIONS For all purposes, the parties agree on the following definitions: – Company: Multipark – Management and Operation of Car Parking SA; – Service: Multibags or luggage service, warehouse, fenced and closed, with alarm, surveillance 24 hours a day, 365 days a year and with restricted admission to third parties, located in the area surrounding Lisbon airport or within a radius of 10 kilometers, without any prejudice to the customer; – Customer: Natural or legal person who will use the park under the conditions provided for in this agreement; – Luggage: Suitcase or luggage that the customer, in any legitimate capacity, has availability, not including any accessory item not incorporated in it, and that is appropriable; – Contracted Location: Location agreed between the Customer and the Company for the delivery and collection of luggage. 2. OBJECT OF THE AGREEMENT The object of this contract is to make the warehouse facilities available for the duration agreed between the Customer and the Company, for daily periods and subject to the other conditions set out in the following clauses. The use of the Multibags Service is conditioned to the acceptance of the conditions stipulated in this regulation “RULES AND GENERAL CONDITIONS OF OPERATION MULTIBAGS”. 3. DURATION OF THE AGREEMENT 1. This contract will have the duration agreed in each case between the Client and the Company, notwithstanding that this period may be extended, through prior written communication of at least 24 hours, if this is not carried out, the service will be charged at 10 euros a day. 2. The reservation will always have to be paid in full, with a fee of 10 euros in the event that the Customer ends the reservation earlier, except for exceptions of prior written communication of at least 24 hours. 3. Cancellations must be communicated in writing 24 hours in advance, with a penalty of 50% of the reservation without it. 4. CONDITIONS 1. Without prejudice to the other provisions of this Agreement, with the subscription of the same, the following benefits will be assured to the Client: a) Luggage storage in the warehouse facilities, for the duration of this Contract; b) The collection and delivery of the Customer's luggage at the contracted location, at least 2 hours in advance (may be less in advance, with an urgency fee of 10 euros being applied), to be carried out by Company employees, duly qualified to the effect; 2. The attribution of the benefits conferred in the previous point assumes that: a) The luggage will be delivered by the Customer to authorized representatives of the Company, which will be stored in the warehouse; 5. ADDITIONAL CONDITIONS AND PRICE 1) Baggage collection will depend on the procedure agreed between the Customer and the Service, in one of the following ways: a) Prior indication, made at the time of booking, by telephone or online communication or via email, indicating the date and time at which the Customer's return will take place, with an indication of the method of delivery to duly qualified employees on site , in uniform and identified, always observing the check-in procedures referred to in clause 8; b) In the absence of any of the previous procedures provided for in the previous point, the collection of baggage may still be carried out by communicating one of the duly identified employees of the Company, present at the contracted location, or by telephone contacting the Company. The Customer accepts that, in this case, the luggage collection procedure may be delayed and an urgency fee of 10 euros will be applied; 2) The price to be paid by the Customer will be that shown in the price list displayed on the website www.multibags.pt and previously known to the Customer, and will correspond to the number of days multiplied by each daily rate, without fractions. Payment will be made upon delivery of the luggage, taking into account the service chosen and the period of use. 6. CUSTOMER OBLIGATIONS The Customer undertakes before the Company to: a) Deliver the luggage in full condition, duly closed, and cannot contain illegal articles. b) Any access to luggage is excluded, with the exception of situations resulting from orders from entities with authority powers, namely, the Police and judicial officials or with public order powers; c) Carry out the check-in and check-out procedures provided for in clause 8, subscribing to the corresponding documentation; d) Pay the price of the services object of this contract in accordance with the price list in force at any time. ​ ​ 8. LUGGAGE DELIVERY AND RECEIPT 1) The delivery of Baggage by collection at the contracted location will observe the following: a) The Customer must deliver the Baggage in full condition, duly closed, without electronic devices, glass or fragile items or any item of value. b) The Service representative must carry out a check-in of the Baggage, in which an inspection will be carried out on the outside of the same, in order to register the condition of the same on the date of delivery, a record that will be kept for up to 2 years in the ownership of the company; c) The Client must sign the document made available by the Company, in which he declares that he does not leave any illegal items in his Baggage, including those referred to in subparagraph a), and confirms other facts that may be relevant for the purposes of the Service's responsibility; 2) The reception of the luggage by the Customer will be preceded by a check-out, with an inspection by the Customer and a representative of the Company, in order to confirm the condition of the luggage, the absence of damage or any liability on the part of the Company. Any claim that the Client intends to make must be made at the Company's premises; 3) Taking into account the reception and check-out to be carried out under the terms of the previous clause, any complaints that the Customer may present regarding damages or deficiencies must be sent upon receipt of the Baggage, under penalty of forfeiting the right to Customer complain. 9. COMPANY LIABILITY 1) The Company will be liable to the Customer for damages caused by its employees, strictly in the following cases: a) Damage caused to Baggage as a result of handling inside the Warehouse; b) Any other damage arising from an unlawful act with intent or serious negligence on the part of employees and representatives or agents of the Company and whose responsibility cannot be excluded under the terms of clause 8.2 or the viewing of closed-circuit images owned by the Company; 2) The Company's liability is expressly excluded when it concerns: a) Damage suffered by the Customer in relation to the theft of any goods that have remained in the luggage after its delivery, in breach of the provisions of clause 8.1 a); c) Any damage caused by third parties as a result of their illegitimate intrusion into the Warehouse, despite the fence, alarm and surveillance systems installed, or due to natural causes that cannot be avoided by the Company. 10. CUSTOMER RESPONSIBILITY 1. The Customer will be responsible for any fines, fines, or liabilities that the Company has to pay due to any irregularity verified in the Baggage. 2. In case of non-payment by the Client of the contracted price or any other expenses borne by the company, the latter has the right of retention over the Baggage (cf. Art. 755 n.1 al.e) of the Civil Code), which will be released as soon as the outstanding amount is paid in full, which will include the price due due to the increase in luggage storage days, charged at 10 euros per day plus interest on late payment. 3. Any written complaint made by the customer must be made in accordance with the provisions of clause 8.2 and 8.3. 11. PERSONAL DATA The data collected about the Customer is also intended for compliance with legal obligations and use in contractual relations with Insurers, Banks and other Institutions, the Company committing to keep strict secrecy of all data, reserving access to them exclusively necessary for your normal activity. The respective holder is assured the right of access and rectification thereof. 12. MISCELLANEOUS PROVISIONS 1. Any expression with the purpose of unfoundedly denigrating the company's image subjects its Author to the rules of Criminal and Civil Liability and for the damage caused. 2. The company is not responsible for accidents, any damage of an illegal or criminal nature caused to the stored luggage, nor for the disappearance of objects inside them, for their theft or robbery or for natural disasters, such as falling trees, etc., as well as other unintentional damage that may occur. 3. Complaints regarding the Multibags Service can be registered in the complaints book. Reserve

Make your booking now! After completing the form, you will receive an email with the booking confirmation and the amount to be paid. Name Telephone Email Delivery date Hora Entrega 00:00 00:05 00:10 00:15 00:20 00:25 00:30 00:35 00:40 00:45 00:50 00:55 01:00 01:05 01:10 01:15 01:20 01:25 01:30 01:35 01:40 01:45 01:50 01:55 02:00 02:05 02:10 02:15 02:20 02:25 02:30 02:35 02:40 02:45 02:50 02:55 03:00 03:05 03:10 03:15 03:20 03:25 03:30 03:35 03:40 03:45 03:50 03:55 04:00 04:05 04:10 04:15 04:20 04:25 04:30 04:35 04:40 04:45 04:50 04:55 05:00 05:05 05:10 05:15 05:20 05:25 05:30 05:35 05:40 05:45 05:50 05:55 06:00 06:05 06:10 06:15 06:20 06:25 06:30 06:35 06:40 06:45 06:50 06:55 07:00 07:05 07:10 07:15 07:20 07:25 07:30 07:35 07:40 07:45 07:50 07:55 08:00 08:05 08:10 08:15 08:20 08:25 08:30 08:35 08:40 08:45 08:50 08:55 09:00 09:05 09:10 09:15 09:20 09:25 09:30 09:35 09:40 09:45 09:50 09:55 10:00 10:05 10:10 10:15 10:20 10:25 10:30 10:35 10:40 10:45 10:50 10:55 11:00 11:05 11:10 11:15 11:20 11:25 11:30 11:35 11:40 11:45 11:50 11:55 12:00 12:05 12:10 12:15 12:20 12:25 12:30 12:35 12:40 12:45 12:50 12:55 13:00 13:05 13:10 13:15 13:20 13:25 13:30 13:35 13:40 13:45 13:50 13:55 14:00 14:05 14:10 14:15 14:20 14:25 14:30 14:35 14:40 14:45 14:50 14:55 15:00 15:05 15:10 15:15 15:20 15:25 15:30 15:35 15:40 15:45 15:50 15:55 16:00 16:05 16:10 16:15 16:20 16:25 16:30 16:35 16:40 16:45 16:50 16:55 17:00 17:05 17:10 17:15 17:20 17:25 17:30 17:35 17:40 17:45 17:50 17:55 18:00 18:05 18:10 18:15 18:20 18:25 18:30 18:35 18:40 18:45 18:50 18:55 19:00 19:05 19:10 19:15 19:20 19:25 19:30 19:35 19:40 19:45 19:50 19:55 20:00 20:05 20:10 20:15 20:20 20:25 20:30 20:35 20:40 20:45 20:50 20:55 21:00 21:05 21:10 21:15 21:20 21:25 21:30 21:35 21:40 21:45 21:50 21:55 22:00 22:05 22:10 22:15 22:20 22:25 22:30 22:35 22:40 22:45 22:50 22:55 23:00 23:05 23:10 23:15 23:20 23:25 23:30 23:35 23:40 23:45 23:50 23:55 14:30 Delivery place choose an option Collection Date Hora Recolha 00:00 00:05 00:10 00:15 00:20 00:25 00:30 00:35 00:40 00:45 00:50 00:55 01:00 01:05 01:10 01:15 01:20 01:25 01:30 01:35 01:40 01:45 01:50 01:55 02:00 02:05 02:10 02:15 02:20 02:25 02:30 02:35 02:40 02:45 02:50 02:55 03:00 03:05 03:10 03:15 03:20 03:25 03:30 03:35 03:40 03:45 03:50 03:55 04:00 04:05 04:10 04:15 04:20 04:25 04:30 04:35 04:40 04:45 04:50 04:55 05:00 05:05 05:10 05:15 05:20 05:25 05:30 05:35 05:40 05:45 05:50 05:55 06:00 06:05 06:10 06:15 06:20 06:25 06:30 06:35 06:40 06:45 06:50 06:55 07:00 07:05 07:10 07:15 07:20 07:25 07:30 07:35 07:40 07:45 07:50 07:55 08:00 08:05 08:10 08:15 08:20 08:25 08:30 08:35 08:40 08:45 08:50 08:55 09:00 09:05 09:10 09:15 09:20 09:25 09:30 09:35 09:40 09:45 09:50 09:55 10:00 10:05 10:10 10:15 10:20 10:25 10:30 10:35 10:40 10:45 10:50 10:55 11:00 11:05 11:10 11:15 11:20 11:25 11:30 11:35 11:40 11:45 11:50 11:55 12:00 12:05 12:10 12:15 12:20 12:25 12:30 12:35 12:40 12:45 12:50 12:55 13:00 13:05 13:10 13:15 13:20 13:25 13:30 13:35 13:40 13:45 13:50 13:55 14:00 14:05 14:10 14:15 14:20 14:25 14:30 14:35 14:40 14:45 14:50 14:55 15:00 15:05 15:10 15:15 15:20 15:25 15:30 15:35 15:40 15:45 15:50 15:55 16:00 16:05 16:10 16:15 16:20 16:25 16:30 16:35 16:40 16:45 16:50 16:55 17:00 17:05 17:10 17:15 17:20 17:25 17:30 17:35 17:40 17:45 17:50 17:55 18:00 18:05 18:10 18:15 18:20 18:25 18:30 18:35 18:40 18:45 18:50 18:55 19:00 19:05 19:10 19:15 19:20 19:25 19:30 19:35 19:40 19:45 19:50 19:55 20:00 20:05 20:10 20:15 20:20 20:25 20:30 20:35 20:40 20:45 20:50 20:55 21:00 21:05 21:10 21:15 21:20 21:25 21:30 21:35 21:40 21:45 21:50 21:55 22:00 22:05 22:10 22:15 22:20 22:25 22:30 22:35 22:40 22:45 22:50 22:55 23:00 23:05 23:10 23:15 23:20 23:25 23:30 23:35 23:40 23:45 23:50 23:55 14:30 Collection Location choose an option Number of Baggage choose an option Concordo com os Termos e Condições Gerais Booking

Multibags Enjoy the city without luggage! With our service you can deliver, store and collect your luggage wherever you want. Booking our services Did you disembark early on a cruise in Lisbon and only have a late flight? With multibags you won't have to spend the day carrying luggage and you'll be able to enjoy your last day of vacation in the best way. Drop off your luggage wherever you want, enjoy the city and collect them at the appointed time at Lisbon airport to continue your journey. Booking Make a booking on our website, indicating which pickup point you want and the number of bags to deliver. Meeting point On the scheduled date and time, one of our employees will be at the selected location to collect your luggage (Lisbon Airport, Santa Apolónia Station, Rossio Station, Cruise Terminal, and more). enjoy the city Enjoy your time in Lisbon without having to carry your luggage and collect it again at the scheduled place, date and time. Uma nova perspectiva Get in touch Email info@multibags.pt Telephone +351 962 405 947 Name Email Telephone Subject Message To send Required to)!